VDA - Problem Solving in 8 Disciplines (8D) - Basic Training

VDA - Problem Solving in 8 Disciplines (8D) - Basic Training

REFERENCE:

ID409

PROVIDER:

VDA

HOST:

ENCONA Taiwan

TRAINER:

Jesse Chien

LOCATION:

Taoyuan City (桃園)

FORMAT:

Classroom (in-person)

AVAILABILITY:

Seats Left:

16

16

/

DURATION:

8 hours

over

1 full day

SCHEDULE:

Start:

Wednesday, August 17, 2022, 12:00:00 AM UTC

End:

Wednesday, August 17, 2022, 9:00:00 AM UTC

daily (weekdays only)

ABOUT THE COURSE

CONTENTS

This training focuses on the basics of problem-solving in 8 Disciplines. You will learn how to proceed systematically (problem description and solution) when dealing with a problem (e.g. customer complaint), how the problem-solving process works, and what an 8D report contains. In addition, the added value of an open error culture in a company will be addressed.


OBJECTIVES

  • Familiarity with the method, process and reporting of the 8 Disciplines.

  • Ability to describe the individual steps of the 8D method.

  • Familiarity with the changes from the previous volume.

  • Familiarity with other problem-solving methods.

  • Ability to distinguish between technical and systemic causes.

  • Familiarity with the evaluation criteria.

  • Ability to describe opportunities and risks as well as roles and responsibilities.

  • Familiarity with the importance of error culture and leadership.


CONCEPT AND METHODS 

The training alternates between technical presentations, discussions and exchanges of experience.


SUPPLEMENTARY MATERIAL

VDA Volume 8D – Problem Solving in 8 Disciplines


TARGET AUDIENCE

  • Employees from sales, development, customer service and complaints processing, production, purchasing, logistics as well as internal and external quality assurance who work or are involved in the problem-solving process.

  • Executives who want to get an overview and understanding of the interrelationships involved in problem-solving in 8 Disciplines in order to use this expertise to strengthen their organization.


PREREQUISITES FOR ATTENDANCE 

Initial experience with problem-solving in your own organization.


CERTIFICATE OF ATTENDANCE

At the end of the training, you will receive a certificate of attendance.


DURATION

1 full day (in-person), or 2 half-days (online)

DELEGATE LOCATION:

arrow&v

PUBLICATION:

Yes

TEST:

Yes, included

EXAMINATION:

Not applicable

CERTIFICATE:

Certificate of Attendance

COURSE FEE (INCL VAT/TAXES):

USD

######

ID409

VDA - Problem Solving in 8 Disciplines (8D) - Basic Training

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