EAC - ISO 9001:2015 for Practitioners

EAC - ISO 9001:2015 for Practitioners

ID11100

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.

ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.

Organizations of all types and sizes find that using the ISO 9001 standard helps them:

• Organize processes

• Improve the efficiency of processes

• Continually improve

TARGET AUDIENCE

• Those with responsibility for implementing quality management systems

• Those with an interest in quality management systems

• Those starting their career in quality management

TRAINING CONTENT

• History and benefits of ISO9001

• Quality management principles

• Process approach

• PDCA Cycle

• Process management

• ISO 9001 requirements according to Annex SL

• Risk Based Thinking

• Context of the organization

• Leadership

• Planning

• Support

• Operation

• Performance Evaluation

• Improvement

COURSE PRE-REQUISITES

None

DURATION

3 Days

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