EAC - Problem Solving with Global 8D

ENCONA

REFERENCE:

ID22100

PROVIDER:

ENCONA

Often problem-solving is only understood to mean writing 8D reports. This training communicates the specific techniques of the 8D method and additionally demonstrates supporting analytics for problem processing. The participants will be trained to handle the evaluation of existing data and to describe missing information in such a way that other team members can procure it for further processing.


TARGET AUDIENCE:

This course appeals especially to an organization’s employees from sales, development, customer service and claims processing, production, purchasing, logistics, as well as internal and external quality assurance who in the foreseeable future will be put in charge of a problem-solving team.


TRAINING CONTENT:

  • History, development and relevance of the 8D Method

  • Outline of procedure for the 8D Method

  • Problem awareness

  • An exact description of the problem

  • Deduction of interim containment action

  • The connection between root cause and corrective action

  • Use of simple analytical methods – Ishikawa & 5-Why

  • Actual state/not-actual-state analysis

  • Confirmation that the identified cause triggers the problem

  • Determine corrective action

  • Planning the implementation of corrective action

  • Continual improvement of Q planning, manufacture, QMS

  • Recognition of problem-solving team and their effect on error culture in organizations

  • Successfully integrate 8D Method into organizations


PRE-REQUISITES:

Preferably first experiences with problem processing in your own organisation.

UPCOMING SESSIONS

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ID22100

EAC - Problem Solving with Global 8D

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