VDA - Auditor Field Failure Analysis
Despite increased efforts in development and production processes aiming to provide customers with mature, robust and conforming product, deviations from the expected state can occur when used in the field.
Depending on the type of complaint, the potentially nonconforming parts or automotive components are exchanged and can be requested for analysis by the manufacturer (OEM) or by the supplier via the OEM.
The VDA Volume Field Failure Analysis provides a comprehensive approach to identifying causes and was thoroughly revised in 2018. In this training, the focus is specifically and in detail on the audit questionnaire and on conducting internal and external field failure analysis audits.
The focus is on introducing the audit questionnaire, so that participants can conduct internal and external field failure analysis audits independently and are capable of evaluating the results correctly. Apart from the application of the questionnaire, the requirements for auditors are also discussed.
The participants study the evaluation system, the contents of the question catalogue of process steps and planning field failure analysis. Furthermore, part analysis (standard and under load) as well as the NTF process and / or special processes are covered.
Prerequisites for this training are a VDA auditor qualification or a comparable at least three-day auditor qualification, as well as previous participation in the “VDA Field Failure Analysis – Training for Users“. Trainings prior to June 2018 were conducted according to the old VDA volume Field Failure Analysis.
In this case, participants must also attend the VDA Field Failure Analysis – Upgrade Training (ID 613). This training is geared to quality experts, quality representatives, auditors and personnel processing field failure analyses. During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work environment with a particular focus on exchanging experiences between participants and the trainer