DGQ - Quality Management ll - Methods, Application & Communication

REFERENCE:

IDQM02

PROVIDER:

DGQ

The event builds on the course "Quality Management I - Basics" that you attended before.
You will learn to lead quality management-specific improvement projects. In addition, you will learn which QM tools are suitable for your organization. You will be able to select and apply the most important QM methods and tools depending on the type of task at hand.
In addition, you will learn to confidently perform your quality management tasks and to support those responsible for the management system with important tasks: advising management, top-down communication or reporting to top management. This makes you a competent contact person for internal and external parties such as suppliers, customers or the certification body. After attending the course, you will be able to recognize and evaluate customer-specific, legal and normative requirements and to coordinate the implementation in the company.

Your benefit

• You use a variety of quality management tools sensibly.

• You can communicate successfully at all levels of the organization.

• You successfully carry out improvement projects.

Content

• Recognize and evaluate customer requirements

• Apply quality tools

• Select QM methods

• Quality planning

• Define and manage improvement projects

• Communication with internal and external parties

• Legal aspects for quality management

• Reporting and key figures

• Continuous improvement process

• Group work and exercises

Special instructions

You can apply for individual funding for this training.

UPCOMING SESSIONS

Events, dates and venues are subject to change. 

If we don't show pre-scheduled dates here, don't hesitate to get in touch with us to discuss options.

IDQM02

DGQ - Quality Management ll - Methods, Application & Communication

ISO 19011: Guidelines for Auditing Management Systems

(self-paced online course - start and complete any time)

Emotional Intelligence in Leadership Programme

(self-paced online course - start and complete any time)