DGQ - Quality Management lll - Didactics, Analysis & Statistics

REFERENCE:

IDQM03

PROVIDER:

DGQ

This course builds on the courses "Quality Management I" and "Quality Management II" that you attended before. It combines the subjects of didactics, analysis and statistics.
You learn to impart statistical knowledge to target groups. This enables you to support upcoming decisions by the management of your organization with solid, well-prepared quality data, both analytically and communicatively.

You will be able to design and implement training courses on quality-related topics, for example on DIN EN ISO 9001, for various target groups.

Didactics: You can convey QM topics from your QM system and design a teaching-learning process.
Analysis: You learn to analyze customer interests, to represent and implement them within the company.
Statistics: You will get to know the common statistical methods of quality management and practice their possible applications.

This course supports you in selecting the right key figures to ensure good quality of your products and services.

Your benefit

They use common statistical methods.
You select suitable and meaningful key figures.
You lead company QM training courses professionally.
You use methods to determine and evaluate customer satisfaction.

Content

Systematize key figures
Analyze data and visualize it in an understandable way
Learn and teach: plan and conduct training courses
Customer satisfaction assessment: methods for recording, evaluating and visualizing
Statistical methods of quality management
Sampling procedure
Measurement system analysis

Special instructions

If you have your own notebook, you are welcome to bring it with you and use it to work on tasks set in the course. We provide you with selected files for download. Please make sure that you have permission to download files if it is a company device.

You can apply for individual funding for this training.