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Product Safety & Conformity Representative (PSCR) Information and Frequently Asked Questions


There has been so much technological advancement in recent times that maintaining safety has become an even more crucial aspect of the manufacturing industry. Hence, in the automotive sector, every organisation in the supply chain is obliged to ensure the safety and conformity of its products. To this end, as per respective countries' legislation, product integrity has to be observed along with meeting the safety expectations of the public - if there is any deviation, the person responsible is held questionable.

Therefore, a product safety representative who is involved in daily work needs to have a thorough understanding on how to maintain the safety and conformity of products. To this end, he/she needs to have the right expertise and knowledge to meet the demands and expectations with respect to the product. The Product Safety and Conformity Representative (PSCR) Training is aimed at training this product safety representative and providing him/her the necessary qualification and understanding to make the person competent enough to explore the various aspects of product integrity.


Legal statutes on product integrity in the respective countries and regions must also be observed, as well as the justifiable safety expectations of the general public. With products conspicuously "unsafe" in the market, or whose conformity to legal requirements is questionable, those responsible are obliged to initiate the necessary actions. To be aware of and to understand the many demands addressed by a product safety representative, comprehensive information and qualification is necessary. This is the aim of this qualification: it is specifically geared to the requirements in the participants' daily work practice. The central topics of product integrity are explored, and competence as a product safety representative is developed within the scope of five modules.


ENCONA understands the expertise and knowledge required to ensure product integrity, safety and conformity specific to the automotive industry. ENCONA’s VDA QMC approved Product Safety & Conformity Representative (PSCR) Training is aimed at providing knowledge through our experts that will enable professionals to carry out their work professionally in order to achieve the target. A professional is trained to conduct a proper check right from the research and development stage, through production, quality check and the final product. All the stages should comply with the safety and conformity standards and this is taken care by the product safety representative who should undergo the training to have their work and conduct in line with the requirements for product integrity and to meet the demands of the market, keeping in mind the expectations of the public in terms of safety.


WHAT DOES PSCR MEAN?

A Product Safety & Conformity Representative(PSCR) is the one who has the necessary information and qualification to have a targeted approach to ensure that product integrity meets local and international legal statutes, and also justifies the safety expectations of the public. He has all the knowledge central to product safety and conformity to standards, and the necessary competence to apply it in work practice including recourse action in case the need arises.


HIGHLIGHTS OF THE PSCR PROGRAM

The Product Safety & Conformity Representative (PSCR) Training Program is carried out as an instructor-led course, providing practice and exercise sessions to make the subject understanding thorough. Our technical experts provide the basic technical knowledge and skills that are necessary to ensure product integrity with practical understanding. Some of the highlights of the program are:

  • Better technical knowledge of the product

  • Expertise to avoid non-conformities in the product cycle

  • Enhanced ability to take recourse action in case of product non-conformity

  • Improved ability to make decisions in case of product complaints

  • Professional development and resource development


WHO SHOULD ATTEND THE VDA QMC PSCR TRAINING?

Automotive industry executives and personnel who are to be deployed as product safety representatives or who already hold that position.

All product safety professionals who are responsible for ensuring product safety and conformity at every stage from development to final product, throughout the product life-cycle, can take up the VDA QMC Product Safety & Conformity Representative (PSCR) Training for better management of the processes that go into the making of a product.


ARE THERE ANY PREREQUISITES FOR ATTENDANCE?

In order to attend this training, a technical and/or business education is necessary, as well as experience in automotive quality management, especially in complaints and recourse management. Furthermore, the participants should be qualified and experienced in the evaluation of technical product and process risks (e. g. FMEA facilitator, VDA 6.3 process auditor, designer/developer) and be knowledgeable about the use of the organisation's products, the state of the art, as well as the requirements from relevant laws and customer requirements.


I NEED TO DO PRODUCT SAFETY REPRESENTATIVE (PSB) TRAINING, IS THIS THE SAME THING?

The Product Safety Representative (PSB) certification and corresponding upgrade training from PSB TO PSCR has now expired, so yes, this PSCR course is the appropriate up-to-date training that you should be considering.


WHAT ARE THE OBJECTIVES OF THE PSCR COURSE?

The focus is on the communication of expert knowledge that enables participants to handle their everyday work as prospective or existing product safety representatives more professionally and in a more targeted fashion. The responsibilities in the whole supply chain from development through manufacture and up to the intended use are dealt with. Product integrity, product integrity in the product life cycle, guidance for product nonconformities and examples for tools and methods are discussed. We train with the objective of giving professionals the right know-how to maintain and achieve product integrity through the various stages of development and production. The responsibility lies with the entire automotive supply chain in order to achieve product safety and conformity at the final stage, just before product delivery to the customer. Hence, a product safety representative needs to guide and ensure product conformities throughout the product life cycle. Our objective through our PSCR Training Program is to make participants well-acquainted with the requisite knowledge for its application across the automotive industry. The aim of this course is to explore the requirements in the Product Integrity handbook and to explain the role of Product Safety Representatives.


PSCR TRAINING CONTENT & COURSE MODULES

During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants' own work practice, with a particular focus on exchanging experiences between participants and the trainer.

  • Module 1

  • Intro to Product Safety and Legal Compliance

  • Recalls and Safety Concerns

  • Product Liability and Compliance Obligations

  • IATF 16949 on Product Safety

  • Module 2

  • Intro to Product Integrity in the Organization

  • VDA Volume on Product Integrity

  • Functional Responsibilities

  • Delegation of Responsibilities

  • Module 3

  • Product Specific Qualification

  • Process Specific Qualification

  • Awareness and Product Safety Requirements Flowdown

  • Capturing Lessons Learned (FMEA) and Prevention

  • Module 4

  • Product Integrity Over the Product Lifecycle

  • Product Development Phase

  • Production Phase and Line Walk Reporting

  • Usage Phase

  • Product Monitoring

  • Module 5

  • Conformity of Production (CoP)

  • Response to Deviations

  • Corrective Action


HOW LONG IS THE TRAINING AND WHEN IS THE NEXT AVAILABLE DATE?

ENCONA offers this training in-person as a 2-day course or online (instructor-led) across 4 half-days and all upcoming dates for the PSCR training are listed on our website.


WHAT TRAINING MATERIAL IS PROVIDED AND ARE THERE ANY SUPPLEMENTARY MATERIALS?

VDA QMC developed course content will be provided to each participant. The VDA Volume Product Integrity and Conformity publication is a recommended supplementary volume.


WILL I RECEIVE A CERTIFICATE OF QUALIFICATION?

After passing the test, you will receive a certificate of qualification. Alternately you will receive a certificate of attendance.


HOW DOES THE PSCR TRAINING BENEFIT A PROFESSIONAL?

The Product Safety & Conformity Representative (PSCR) Training Program benefits a professional in multiple ways. It provides the necessary basic knowledge and requirements to achieve product integrity during the various stages of the product life-cycle. The safety representative gains confidence with expertise in performing his/her job and does not differ on achieving their target within the stipulated time of production. This improves the personal performance of the employee and also helps to gain confidence and improved business opportunities in the automotive supply chain. It benefits in effective implementation of standards and improves competitive performance. The PSCR Training benefits a professional by improving his/her understanding and ensuring product safety and conformity as per national and international standards. It helps them to gain expertise in product development and production that conforms to the safety requirements of the country and the automotive industry. The knowledge gained from the PSCR training helps him/her to find more business opportunities and better professional growth in the automotive industry.


WHY CHOOSE ENCONA FOR THE PSCR TRAINING AND CERTIFICATION PROGRAM?

ENCONA is a leading service provider for PSCR training across South Africa, Germany, Taiwan and the United States, and has the best subject-matter experts who all have the knowledge pertaining to product safety and conformity as per these markets and international conformity standards. The PSCR Training is aimed at bringing about personal and overall professional development of the individual. This helps to gain reliability and good performance levels in the automotive supply chain.


Contact us for any questions or training requirements you might have.

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